Telecoms World Reviews

1,781  Excellent
TrustScore 4.5 out of 5

4.7

In the Telecommunications service provider category

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Reviews4.7

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Rated 5 out of 5 stars

Easy and trouble free

I ordered an 0800 number to redirect to a company mobile on Sunday evening, by 11am Monday everything was up and running. Easy and trouble free, great customer service, costs are low, very nifty interface and simple to change the target number if required.

I sent an email to customer services and received a reply very quickly.

I have more to buy for other companies, so I'll stick with this company for that service.

How everything should be.

Date of experience: 08 April 2024

Reply from Telecoms World

Hi Rob,

Thank you so much for choosing Telecoms World and leaving us such an amazing review, we really appreciate it!


Rated 5 out of 5 stars

Fast turnaround and easy to deal with

Fast turnaround and easy to deal with. Aaron submitted our order and got it processed very quickly. Would reccomend!

Date of experience: 12 April 2024

Reply from Telecoms World

We appreciate your 5 star review, thank you!


Rated 5 out of 5 stars

Excellent customer service

We needed to change our contract. Telecoms World customer service was swift to respond, and very helpful. Changes were made quickly and smoothly. Being able to manage virtual numbers from an app has taken much of the stress of on call rotas away.

Date of experience: 26 March 2024

Reply from Telecoms World

Thank your for your 5 star review and loyalty to Telecoms World!


Rated 5 out of 5 stars

The team are so helpful and friendly

The team are so helpful and friendly. They understand their products and knew which ones I needed. I was put to ease regarding the terms used. My company telecoms was up and running in minutes. National number, call out service ect. Will definitely be recommending them to others who need their services

Date of experience: 18 March 2024

Reply from Telecoms World

Thank you so much for taking the time to leave us such an amazing review! We are glad to hear you are happy with our service so far!


Rated 5 out of 5 stars

0800 number

These guys got my 0800 number up and running very swiftly with no hassle at all.
They were understanding that my requirements weren't huge and advised the best package for me.
I can now present myself with a more professional image with my uniform and branding.
Very happy, thanks Telecoms World!

Date of experience: 19 March 2024

Reply from Telecoms World

Thank you for choosing Telecoms World and for leaving us such an amazing review!


Rated 5 out of 5 stars

Amazing and speedy service!

Very helpful, concise, efficient and friendly, met all our needs!!

Date of experience: 08 April 2024

Reply from Telecoms World

Thank you for choosing Telecoms World and your kind comments!


Rated 5 out of 5 stars

Really good company

Really good company. Can recommend them highly. Always delivering us a good service. No complaints at all. The billing is simple and easy to understand and never an issue with their numbers.

Date of experience: 22 March 2024

Reply from Telecoms World

Thank you so much for leaving us such a great review, it really means a lot to us!


Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, Lewis was great no pressure. Recommended

Date of experience: 09 April 2024

Reply from Telecoms World

Thank you for leaving us a 5 star review and your kind feedback about Lewis, we love hearing about our staff!


Rated 1 out of 5 stars

Ordered a number

Ordered a number, paid for, order confirmed and acknowledged, Had 500 letterheads designed and ordered only to be told the next day that the number I had chosen had been already allocated weeks before.

Any need scrap paper?

Date of experience: 05 March 2024


Rated 4 out of 5 stars

Unexpected charge for switching companies

I have used telecoms for 3 years. The service has been good but as the price increased, I decided to switch to another company.

I requested what charges there would be and they advised me that there wouldn't be any charges. It wasn't until after I confirmed the switch that I was given an invoice which I was very disappointed to receive.

Date of experience: 01 February 2024

Reply from Telecoms World

Thank you for taking the time to leave us a review.

We appreciate your comments and will take all feedback on board.


Rated 5 out of 5 stars

Great service, no hassle

From the first initial enquiry the team were efficient and polite. They quickly understood the needs of my business and set up a phone number which works perfectly. I took advantage of a 3 month free trial of a virtual receptionist too which you can tailor to your needs. I am very pleased with the service and would recommend telecoms world to others.

Date of experience: 18 January 2024

Reply from Telecoms World

Thank you so much for taking the time to leave us such a great 5 star review! We really appreciate it!


Rated 5 out of 5 stars

Very straight forward

Got the free phone number in days..straight to mobile

Date of experience: 10 April 2024

Reply from Telecoms World

Thank you for leaving us a 5 star review!


Rated 5 out of 5 stars

Great Customer Service :)

Aaron the sales man who signed me up was very helpful explaining services / features etc. I opted for a few professional AI voice overs to be recorded with on hold music etc and the girl in customer service helped me install this to my phone system, and made sure I was 100 percent happy with the recording. If I need anything I email and nothing is too much trouble. I will use this company for my other business very shortly.

Date of experience: 08 January 2024

Reply from Telecoms World

Thank you for your amazing review, we appreciate it. We look forward to onboarding your other business soon.


Rated 5 out of 5 stars

Telecoms World have come across as a…

Telecoms World have come across as a customer focused company, on this occasion responded very quickly and upgraded my package, exactly what I required

Date of experience: 03 April 2024

Reply from Telecoms World

Thank you so much for taking the time to leave us a 5 star review!


Rated 5 out of 5 stars

First rate customer experience

First rate customer experience - really attentive staff. Would not hesitate in recommending this company - really professional.

Date of experience: 16 April 2024

Reply from Telecoms World

We really appreciate you taking the time to leave us such a great 5 star review! Thank you!